Last updated: [08/05/2023]
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://luminochains.co.uk/ (The “Site”).
1. Personal Information We Collect
When you create an account on the Site, we collect your name and email address. When you make a purchase, we collect your payment details, such as your credit or debit card number, and your location. This information is necessary for processing your order and delivering the purchased items to you.
Additionally, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone, and some of the cookies installed on your device. We also collect information about how you interact with the Site, such as the pages or products you view, and the actions you take on the Site. This information is collected using Google Analytics.
2. How We Use Your Personal Information
We use the personal information we collect from you to:
- Process and fulfill orders placed through the Site
- Communicate with you regarding your order or account
- Send you relevant information and updates, if you opt in to receive such communications
- Improve and optimize the Site by analyzing user behavior
3. Sharing Your Personal Information
We do not sell or share your personal information with third parties, except for the use of Google Analytics, which helps us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
4. Data Storage and Security
We take the security of your personal information seriously. Your payment details are encrypted, and we do not have access to your credit or debit card information. We use appropriate security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or destruction.
5. User Rights and Choices
You have the right to access, update, or delete your personal information. To exercise this right, please contact us at contact@luminochains.co.uk.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on this page, along with an updated “Last Updated” date.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@luminochains.co.uk.