To contact us, please fill out the contact form below. To help improve and speed things up for you, please use the email and name you placed your order with and your order number. In addition to this, please list the products you wish to return from your order. 

Alternatively, if you wish to contact us regarding an ongoing order or something else (not a return) you can leave the order no field blank or message our Instagram, or email contact@luminochains.co.uk.

Please allow up to 48 hours for a response. Our support team works through the emails from the bottom up. So if you contact us more than once, your email gets pushed back to the top.

Company details

Lumino Brand LTD

Company Number – 14854111

Registered Address – Suite A9 Unit 16 Roundhouse Court, Barnes Wallis Way, Buckshaw Village, United Kingdom, PR7 7JN